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Best Buddies Pet & Fishing Supplies (formerly Best Buddies Pet Supplies)

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248 Horn St, Folkestone CT19 4JR, UK
Fishing store Pet food and animal feeds Pet store Pet supply store Store
9.4 (156 reviews)

Best Buddies Pet & Fishing Supplies is a small independent shop that mixes traditional pet care with a focused selection of fishing tackle for local anglers. The premises are modest in size, but customers often comment that the shelves are well used and that space is maximised with a broad range of essentials rather than endless duplication. For anyone who keeps animals and also enjoys a day on the bank, this mix of stock can be practical and time‑saving, allowing you to pick up dog treats and a few bits of fishing gear in a single visit. The atmosphere tends to feel informal and personal, which appeals to people who value conversation and advice as much as the products themselves.

A consistent theme from visitors is the knowledge and attitude of the staff. Shoppers describe them as friendly, approachable and willing to spend time talking through problems, whether that is choosing the right food for a puppy, improving the condition of a reptile’s habitat or deciding which fishing bait or rig might best suit a nearby venue. Rather than simply pointing to a product on the shelf, staff are said to offer considered suggestions, ask questions and, where necessary, recommend ordering specific items in. For new pet owners and less experienced anglers, that level of guidance can be more valuable than any discount.

The pet side of the business is particularly strong. Customers report coming regularly for healthy raw treats for dogs, complete with advice on how to feed a raw diet safely and sensibly at home. There are also positive remarks about the quality of reptile supplies, including food and habitat products suitable for animals such as bearded dragons. Grooming is another strand: one dog owner describes a visit for a full tidy‑up where the animal came back looking better than ever and, importantly, relaxed and happy rather than stressed. That suggests a patient approach and a focus on animal welfare, not just quick turnover.

Beyond the basics, the shop caters for people who want to give their pets more than a standard supermarket experience. Regulars mention picking up new toys and balls on each visit, and the range of treats and chews is often highlighted as a reason to keep returning. There is a sense that the owner makes an effort to stock products that reflect current thinking about nutrition and enrichment rather than just whichever brands are most heavily advertised. This appeals especially to those who see their pets as family members and are looking for specialist support.

On the fishing side, the offer is narrower than in a dedicated superstore, but it remains useful for many local anglers. The shop typically carries everyday fishing accessories such as hooks, end tackle and ready‑to‑use setups, alongside selected items of fishing line, terminal tackle and baits. While you may not find a wall of top‑end competition rods, you are likely to find what you need for a spur‑of‑the‑moment session or to top up on basics before a weekend trip. If something particular is missing, staff can arrange to order it, which helps keep costs under control while still giving customers access to a broader catalogue.

This balance is important for anyone comparing it with larger chains or national online retailers. Big outlets may offer a wider spread of fishing rods, reels and technical clothing, but they rarely match the level of personal interaction that a small business provides. At Best Buddies Pet & Fishing Supplies the advantage lies in human contact: if you describe the species you target, the waters you fish and your budget, staff can help you narrow down options so you spend money wisely. For anglers who are just beginning or returning to the hobby, that can be far more useful than scrolling through endless product pages.

One of the strengths of the shop is how it supports different kinds of customers at different stages. A new dog owner might come in feeling unsure about diet, training treats or toys; they are likely to leave with a clear plan and a bag of carefully chosen products. A reptile keeper might seek advice about lighting, heat or nutrition and receive detailed guidance rooted in experience rather than guesswork. A casual angler picking up basic coarse fishing tackle might find themselves learning about hook sizes, lines and baits in a straightforward, jargon‑free conversation, rather than feeling intimidated by technical language.

However, the small size and independent nature of the business also bring limitations that potential visitors should bear in mind. The shop does not have the vast inventory of a major online fishing shop, so if you are chasing a very specific high‑end rod, a niche carp bivvy or a specialist lure brand, you may need to request a special order or look elsewhere. The same applies to clothing and footwear: there will be practical options, but not necessarily every size and style that a dedicated carp fishing or sea‑fishing superstore might stock. Planning ahead and phoning in advance can be wise if you have a strict kit list in mind.

Another factor is that, as a physical independent shop, prices cannot always compete with deep online discounts. Some customers are happy to pay a little more in exchange for advice and the ability to see and handle products before buying, while others may notice that a few branded items cost less on large websites. For frequent buyers of bulk baits or high‑volume items such as groundbait, pellets or large quantities of fishing hooks, it can be sensible to compare costs and decide whether convenience and local support outweigh potential savings.

Despite these constraints, many regulars say they prefer spending their money here rather than with big chains. Part of that loyalty comes from trust: when staff recommend a particular dog food, reptile supplement or type of float fishing setup, it is usually because they believe it suits your situation, not because they are required to push a certain brand. The owner’s reputation for being knowledgeable and honest gives customers confidence that they will not be oversold. It also means that if something goes wrong, you can return, explain the issue and have a real conversation about alternatives.

The shop’s combined pet and fishing focus also creates a sense of local community. Regular visitors often bump into familiar faces and share experiences, from how their dog is getting on with a new diet to how last weekend’s trip went with a different fishing lure or bait. That social dimension matters to people who see angling as a hobby built around stories and shared tips, not just solitary hours by the water. Parents who fish and keep pets may also appreciate being able to involve children by letting them choose a toy for the dog or a small packet of hooks or floats for their own starter setup.

From a practical point of view, the shop’s willingness to order stock is an important benefit. If a regular coarse angler wants a particular pattern of barbless hook, a specific strength of line, or a certain flavour of groundbait that is not on the shelf, the owner can arrange to bring it in with the next delivery. The same applies to pet products, from specialist diets to grooming tools. This keeps the range flexible and helps the business respond to changing trends, whether that is an increase in raw feeding for dogs or a spike in interest in a certain style of spinning rod or lure.

Service quality also extends to how animals are treated when they are in the building. Comments about grooming speak of dogs returning home relaxed, with coats and skin in noticeably better condition, which indicates careful handling and proper products rather than rushed work. For owners of sensitive or nervous animals, this can be a decisive factor. Knowing that staff will take time, use appropriate shampoos and tools and listen to any concerns can turn what might otherwise be a stressful errand into a positive routine.

For anglers, the real advantage lies in having somewhere nearby where you can talk to someone who understands local conditions. While the shop’s fishing stock is not vast, the experience behind the counter can help you choose between using maggots, pellets or sweetcorn on a local water, or decide whether a simple ledgering approach or a float setup will give you a better chance on a given day. That kind of targeted advice is particularly useful for those who are still learning the basics of coarse and pleasure fishing and do not yet want to commit to expensive, highly specialised equipment.

There are, of course, small areas where expectations should be realistic. You should not arrive expecting rows of high‑tech bite alarms, luxury bivvies or a full wall of top‑tier carp rods, nor is it the place for every experimental brand of ultra‑premium pet food. The strength of Best Buddies Pet & Fishing Supplies lies instead in providing solid, reliable core products for both pets and anglers, backed by attentive, personalised customer service. If you are clear about what you need and are willing to talk it through, staff will usually find a workable solution, even if that means ordering something in or suggesting an alternative that suits your budget.

Overall, this is a business best suited to customers who value relationship and support alongside their purchases. Pet owners looking for trusted raw treats, grooming and thoughtful reptile care, and anglers who need dependable fishing tackle and straightforward advice, are likely to feel well served. Those who require extremely specialised kit or chase the very lowest online prices may see some limitations, but for everyday needs and honest guidance, Best Buddies Pet & Fishing Supplies offers a practical and down‑to‑earth option.

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